Responsible Gaming
Gaming Should Be Entertainment
At Punt Casino, we believe that online gambling should be an enjoyable form of entertainment, never a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's crucial to understand that casino games are games of chance with a built-in house edge. Always gamble within your means and only wager money you can afford to lose.
Age Verification
Online gambling in South Africa is restricted to individuals aged 18 years and older. By accessing our platform, you confirm that you meet the legal age requirement in your jurisdiction. We are committed to preventing underage gambling and reserve the right to verify your age at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following warning signs in your behaviour, please seek help immediately:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling: Keeping your gambling activities secret from family or friends
- Increasing Bets: Needing to wager more money to achieve the same excitement
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Unsuccessful Attempts to Stop: Unable to cut back or quit despite wanting to
- Financial Strain: Borrowing money or going into debt to fund gambling
- Mood Changes: Becoming irritable or anxious when not gambling
- Escapism: Gambling to escape problems or negative emotions
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Establish maximum loss amounts to prevent excessive spending
- Session Limits: Set time limits for your gaming sessions
- Reality Checks: Receive periodic reminders during play about time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform
To access these tools, visit your account settings or contact our support team for assistance.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support:
South Africa
- South African Responsible Gambling Foundation (SARGF) — Supporting responsible gambling practices across Southern Africa
- Gamblers Anonymous South Africa — Peer support meetings and resources for those affected by problem gambling
International Resources
- GamCare (UK) — www.gamcare.org.uk — Free support and counselling for problem gambling
- GamStop (UK) — www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au — Counselling and support services
- Responsible Gambling Council (Canada) — www.responsiblegambling.org — Information and resources
- National Council on Problem Gambling (USA) — www.ncpgambling.org — Crisis line and support
Get Help Today
If you're experiencing difficulties with gambling, remember that seeking help is a sign of strength, not weakness. Professional counsellors are available to provide confidential support at no cost. Don't let problem gambling affect your life, relationships, or finances.
If you need immediate support, contact one of the organizations listed above or speak to a trusted friend or family member.
Our Commitment
Brewengineers and Punt Casino are committed to promoting responsible gambling. We comply with all applicable South African regulations and industry standards. If you have questions about our responsible gaming policies, please contact our support team.
Last Updated: 2026